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Off tax
SHOP ONLINE FROM THE FRENCH OVERSEAS TERRITORIES AND ENJOY VAT-FREE SAVINGS
At ColisExpat, our mission is to help residents of the French Overseas Territories shop from French online stores while reducing VAT-related costs.
To achieve this, we created the Off Tax service — a solution designed to make VAT exemption accessible, simple, and tailored to your shopping habits.
This service can be used in three different ways, depending on your preferences:
- The ColisExpat Amazon Extension
- The ColisExpat Private Amazon Store
- The manual Off Tax Service
Off Tax
Which ColisExpat Solution Is Right for You?
Three options, one goal: make VAT-free shopping easier for you. Find the one that fits your needs.
ColisExpat offers multiple ways to benefit from VAT exemption on your online purchases. Quickly compare our three solutions to choose the one that works best for you.
👉 Save time, automate the process, and shop securely: the ColisExpat Extension is the most convenient way to enjoy effortless VAT savings.
1. The ColisExpat Extension for Amazon
The ColisExpat Extension for Amazon (also known as the ColisExpat Add-On) is our new solution that allows residents of the French Overseas Territories to benefit from French VAT exemption on their online purchases.
Pour ceux qui trouvent la procédure Off Tax “manuelle” trop longue ou complexe, nous lançons une nouvelle solution encore plus simple et intégrée : l’extension ColisExpat, spécialement conçue pour Amazon.
What Is the ColisExpat Extension?
Once installed, the ColisExpat Extension helps you never miss an opportunity to save on VAT. Continue browsing Amazon.fr as usual — VAT exemption info will appear directly in your cart. If a product is eligible, you’ll instantly see the amount of VAT you can save.
Usage Conditions
Maximum eligible purchase amount:
€1,000 incl. VAT
Souscrivez au contrat Off Tax
Il faut dans un premier temps souscrire à l'option Off Tax et valider le mandat entre vou et nous. Cette option est totalement gratuite.
commandez sur un site marchand éligible
Vous pouvez commander sur un site français éligible à Off Tax parmi la liste en suivant la marche à suivre que l'on vous fournit.
Vérifiez les informations de votre facture
Nous vous indiquons tous les éléments devant figurer sur votre facture d'achat dans la rubrique "Mes adresses Off Tax", renseignez-les scrupuleusement lors de votre commande.
Benefits of Our Extension
Our extension saves you valuable time on Amazon.fr while securing the entire VAT-free process:
VAT savings shown directly in your cart:
Shop normally on Amazon.fr. At checkout, if a product qualifies for VAT exemption, the extension will indicate it along with the VAT amount you’ll save.Simplified checkout:
Your details (name, shipping address, etc.) are auto-filled during checkout (excluding payment method).Compliant invoice:
Your invoice is automatically issued in the name of IMX France, ensuring it meets all requirements. No need for manual validation.Automatic delivery to our warehouse in France:
Depending on certain conditions, this delivery may even be free. All you have to do is wait for your order to arrive at our facility.Customs declaration completed by our team.
Then, simply forward your parcel to your overseas address directly from your ColisExpat account — just like you always do.
Never miss out on VAT-free shopping again!
2. The ColisExpat Amazon Private Store
To simplify access to VAT exemption, we have developed a dedicated environment: the ColisExpat Amazon Private Store, accessible directly from your customer account.
Why Amazon?
The vast majority of our overseas customers place orders on Amazon.fr. It therefore makes sense for us to focus, initially, on developing a simple and tailored VAT exemption solution for this platform before considering expansion to other e-commerce sites.
The Amazon store by ColisExpat is a personalized version of Amazon.fr, enhanced with exclusive features related to our VAT exemption service.
Thanks to these features, you can:
See the amount you can save if the items in your cart are eligible for VAT exemption, i.e., subject to French VAT. A message will appear at checkout.
Once your order is confirmed, the VAT exemption is automatically applied with no action required on your part — we handle all the VAT exemption for you!
The invoice is issued in the name of IMX France, our parent company and authorized representative for your purchase. This ensures compliant processing without risk of error or manual handling.
Delivery to our warehouse in France can be free under certain conditions. Upon receipt of your parcel, our team completes your customs declaration. Then, as usual, you simply initiate forwarding to the Overseas Territories from your ColisExpat account.
Cette solution offre un gain de temps considérable et une sécurité renforcée, car vous savez dès le départ si un article est éligible à la détaxe.
En revanche, cette plateforme est uniquement accessible via votre espace client ColisExpat. Si vous achetez directement sur Amazon.fr, il faudra plutôt privilégier l’utilisation du service Off Tax “manuel”, afin de garantir que toutes les conditions soient remplies.
3. The Manual Off Tax Service
The Off Tax procedure is our original method for allowing residents of the Overseas Territories to benefit from French VAT exemption on their online purchases.
What is ColisExpat Off Tax?
We have worked hard so that you do not have to pay VAT on your purchases made in mainland France.
This offer is currently reserved for residents of the Overseas Territories and a select list of French e-commerce merchants. It involves us taking responsibility for the invoice issued by the merchant to process a VAT-free purchase. Details will be outlined in the authorization form we will ask you to sign if you are interested in the Off Tax option.
Here is the list of the 24 e-commerce sites eligible for the Off Tax option. This list will be expanded over time. You can contact customer service at any time if you wish to add a site from which you want to receive a VAT refund.
AMAZON FRANCE
FNAC
LA REDOUTE
CDISCOUNT
SEPHORA FRANCE
PRINTEMPS
SHOWROOMPRIVÉ
GALERIES LAFAYETTE
BOULANGER
AUTODOC FRANCE
SAMSUNG FRANCE
DARTY
COURIR
3 SUISSES
DECATHLON
VEEPEE
DYSON FRANCE
FOOT LOCKER
LDLC
PETIT BATEAU
VERTBAUDET
BAZARCHIC
MAXICOFFEE
PLACE DES TENDANCES
To benefit from Off Tax
Reside in an overseas territory
Have an invoice with the required information
Have a total amount of your purchases between 50 and €1,000 (excluding taxes) per invoice
.
Offer available only through the France platform
.
How it works?
Subscribe to the Off Tax contract
Order from an eligible online store
Verify your invoice details
Upload your invoice
Ready to forward your purchase
VAT deducted after forwarding request
Subscribe to the Off Tax contract
In the first step, you need to subscribe to the Off Tax option and validate the mandate between you and us. This option is completely free.
Order from an eligible online store
You can place an order on a French online store eligible for Off Tax from the provided list, following the instructions we provide.
Verify your invoice details
We provide you with all the information that should appear on your purchase invoice in the "My Off Tax Addresses" section. Please enter these details carefully when placing your order.
Upload your invoice
You will find instructions in your ColisExpat account on how to submit your invoice to us for verification to ensure it meets the requirements.
Ready to forward your purchase
Once your invoice has been approved by our services, and you have also completed your customs declaration, you can request the forwarding of your purchase.
VAT deducted after forwarding request
After you have requested and validated your shipment, your ColisExpat invoice will include the refund of your VAT, subject to a reasonable commission.
Although this solution is reliable and effective, it requires time and attention from the customer. Each request must go through a manual invoice verification process handled by our customer service team. In addition, the customs declaration must always be generated manually by the customer in their ColisExpat account. This process, which can sometimes feel complex, may lead to mistakes or omissions if the steps are not followed carefully.
Still have a doubt?
We accept payment options via Visa, Mastercard, and PayPal.
Please note that PayPal offers the option to pay in four installments at no additional cost, provided that your payment method is French.
It’s thanks to the recipient reference included in your ColisExpat transit address. Example of a transit address:
In France
Michel Dupont
CXP0021632
110bis, Avenue du Général Leclerc
Niv.1 Bat.7
93500 PANTIN
France
Make sure to provide the complete ColisExpat address (including the recipient reference) when placing an order on the merchant’s website. You can find it when you log in on the account summary page.
Yes, we can consolidate shipments of your parcels to reduce forwarding costs (maximum of 10 parcels per consolidation).
If you place multiple orders and wish to benefit from this service, simply notify us in your Customer Space under the ‘Your Parcels’ section. First, select all the parcels you want to consolidate and then click on the ‘Calculate my delivery fees’ button.
Please note that consolidation may not be possible for any weight or dimension. The actual weight of your parcel should not exceed 30kg, and its dimensions should remain reasonable. In general, most shipping specialists will accept a maximum dimension of 150cm and a sum of ‘Length + Width + Height’ of less than 200cm.
The weight of the box used for consolidation is added to the sum of the weights of the parcels in the consolidation for the calculation of forwarding fees.
You have the option to repack your parcels in the case of consolidation to reduce their volume. This option is only available when the Volumetric Weight rule applies. You can approve the repackaging request when paying the forwarding fees (or you can opt for automatic repackaging request in your Customer Space, under ‘My account’). We then make every effort to repackage the items in the consolidation into a smaller repackaging box.
Sealed parcels, technological products, or those labeled as ‘Fragile’ are excluded from repackaging.
In the case of successful repackaging, a discount will be calculated based on the savings achieved and will be valid for future forwardings. This discount will be equal to 50% of the difference between the shipping rates before and after repackaging. It will be valid for one year from its creation date.
We await your approval before proceeding with the forwarding of a single parcel or multiple parcels you have requested to consolidate.
If you approve your forwarding request before 7:030 AM (CET), the parcel will be forwarded on the same day if it is a business day.
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