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Off tax
OUR OFF TAX SERVICE
Shop on French websites and have your purchases forwarded outside the European Union without the need to travel to benefit from Off Tax.
Off Tax
What is ColisExpat Off Tax?
We‘ve fought so you don’t have to pay VAT on your purchases in France. This offer is currently reserved for residents of Overseas Territories and a list of French e-commerce retailers. It involves covering the invoice issued by the merchant to make a tax-free purchase. The details will be described in the mandate that we will ask you to sign if you are interested in the Off Tax option.
To benefit from Off Tax
Reside in an overseas territory
Have an invoice with the required information
The total amount of your purchases must be between 50 and 1,000€ (excluding taxes) per invoice
.
Offer available only through the France platform
.
How it works?
Subscribe to the Off Tax contract
Order from an eligible online store
Verify your invoice details
Upload your invoice
Ready to forward your purchase
VAT deducted after forwarding request
Subscribe to the Off Tax contract
In the first step, you need to subscribe to the Off Tax option and validate the mandate between you and us. This option is completely free.
Order from an eligible online store
You can place an order on a French online store eligible for Off Tax from the provided list, following the instructions we provide.
Verify your invoice details
We provide you with all the information that should appear on your purchase invoice in the "My Off Tax Addresses" section. Please enter these details carefully when placing your order.
Upload your invoice
You will find instructions in your ColisExpat account on how to submit your invoice to us for verification to ensure it meets the requirements.
Ready to forward your purchase
Once your invoice has been approved by our services, and you have also completed your customs declaration, you can request the forwarding of your purchase.
VAT deducted after forwarding request
After you have requested and validated your shipment, your ColisExpat invoice will include the refund of your VAT, subject to a reasonable commission.
Here is the list of eligible e-commerce retailers for the Off Tax option. This list will be updated over time. You can contact customer service at any time if you want to add a website where you want to obtain a VAT refund.
Foot Locker
Petit Bateau
La Redoute
ShowRoomPrivé
Cdiscount
Vertbaudet
Boulanger
AutoDoc
Amazon
FNAC
Galeries Lafayette
MaxiCoffee
Still have a doubt?
We accept payment options via Visa, Mastercard, and PayPal.
Please note that PayPal offers the option to pay in four installments at no additional cost, provided that your payment method is French.
It’s thanks to the recipient reference included in your ColisExpat transit address. Example of a transit address:
In France
Michel Dupont
CXP0021632
110bis, Avenue du Général Leclerc
Niv.1 Bat.7
93500 PANTIN
France
Make sure to provide the complete ColisExpat address (including the recipient reference) when placing an order on the merchant’s website. You can find it when you log in on the account summary page.
Yes, we can consolidate shipments of your parcels to reduce forwarding costs (maximum of 10 parcels per consolidation).
If you place multiple orders and wish to benefit from this service, simply notify us in your Customer Space under the ‘Your Parcels’ section. First, select all the parcels you want to consolidate and then click on the ‘Calculate my delivery fees’ button.
Please note that consolidation may not be possible for any weight or dimension. The actual weight of your parcel should not exceed 30kg, and its dimensions should remain reasonable. In general, most shipping specialists will accept a maximum dimension of 150cm and a sum of ‘Length + Width + Height’ of less than 200cm.
The weight of the box used for consolidation is added to the sum of the weights of the parcels in the consolidation for the calculation of forwarding fees.
You have the option to repack your parcels in the case of consolidation to reduce their volume. This option is only available when the Volumetric Weight rule applies. You can approve the repackaging request when paying the forwarding fees (or you can opt for automatic repackaging request in your Customer Space, under ‘My account’). We then make every effort to repackage the items in the consolidation into a smaller repackaging box.
Sealed parcels, technological products, or those labeled as ‘Fragile’ are excluded from repackaging.
In the case of successful repackaging, a discount will be calculated based on the savings achieved and will be valid for future forwardings. This discount will be equal to 50% of the difference between the shipping rates before and after repackaging. It will be valid for one year from its creation date.
We await your approval before proceeding with the forwarding of a single parcel or multiple parcels you have requested to consolidate.
If you approve your forwarding request before 7:030 AM (CET), the parcel will be forwarded on the same day if it is a business day.
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