Frequently asked questions

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Q: How can I benefit from the promotions mentioned on the site?

To benefit from one of our partner dealers’ offers, simply enter the corresponding code on the shop’s site when prompted to do so during the ordering process.
Of course, you must meet the conditions relating to the offer in question.

Q: Can I place an order on the website of a shop which is not included in the list provided by ColisExpat?

For the moment, proposed shops are essentially French, they are only here to give you some purchasing ideas in France.
Naturally, we accept orders placed on any site of your choice. You can order from any e-retailer in the United States or Canada using your transit US address and no matter what European shop using your address of transit in France.
Vous pouvez également acheter sur n'importe quel site et utiliser vos adresses disponibles au Royaume Uni, en Espagne, en Allemagne ou en Italie.
Whatever parcels we receive in your name, we do not charge any extra costs or show preference to those ordered from particular shippers.

Our partner dealers give us access to promotional codes and we pass the benefits on to you at ColisExpat.com.

Can’t find your preferred shop in our list of partner dealers? Suggest your shop using our contact form. We will take a look as soon as we can to see if we can add it to our list so you can make the most of certain promotions.